Legal

Privacy Policy

Effective date: February , 2025

1. Introduction

Fortexa Trading ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.

2. Information We Collect

We may collect the following types of information:

  • Personal identifiers: Name, email address, phone number, and company name when you contact us or submit a form.
  • Usage data: Pages visited, time spent, referral source, browser type, and device information through cookies and analytics tools.
  • Communications: Content of messages and inquiries you send to us through our contact forms or email.
  • Newsletter subscriptions: Email address when you subscribe to our newsletter.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support.
  • To send you our newsletter and marketing communications (with your consent).
  • To improve our website, products, and services.
  • To analyze website usage and optimize user experience.
  • To comply with applicable laws and legal obligations.
  • To process job applications submitted through our Careers page.

4. Cookies

Our website uses cookies — small text files placed on your device — to enhance your browsing experience, remember your preferences, and gather analytics data. You may control cookie settings through your browser. Note that disabling cookies may affect some functionality of the site.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service providers: Trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
  • Legal requirements: If required by law, regulation, court order, or government authority.
  • Business transfers: In connection with a merger, acquisition, or sale of all or part of our assets.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights with respect to your personal information:

  • The right to access and receive a copy of your personal data.
  • The right to correct inaccurate or incomplete data.
  • The right to request deletion of your personal data.
  • The right to withdraw consent for processing at any time.
  • The right to object to or restrict processing of your data.
  • The right to data portability.

To exercise any of these rights, please contact us at hr@fortixatrading.com.

9. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content and practices of those websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: hr@fortixatrading.com
  • Address: Office no.306, third floor, city bay business building, front of Canadian hospital, Abu hail, Dubai
  • Phone: +971 (045) 780 112